SOUL ESCAPE

No Returns Policy
Because each canvas is custom printed and made to order, we do not accept returns, exchanges, or order cancellations after the artwork has been produced.

Damaged or Defective Orders
If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of:

• The damaged area
• The full product
• The packaging

If the damage is confirmed, we will gladly send a replacement at no cost.

Incorrect Address
Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Shipping Included
All orders include free shipping to the destination you choose. The price you see on each product page already includes shipping costs—no extra fees at checkout.

Processing Time
Your canvas artwork is made to order. Please allow 3–5 business days for processing and preparation before shipment.

Shipping Time
Once shipped, delivery typically takes:

• 30–40 business days depending on your location.

Packaging
Each canvas is carefully protected using professional art-grade packaging to ensure it arrives in perfect condition.

Order Tracking
You will receive a confirmation email with a tracking link once your order is on its way.